QUESTIONS, ANSWERED.
A few things to know before the next chapter.
Contact directly
Choose a channel to open its service page. Messages are handled on the selected platform.
Can I shop the collection yet?
Availability is shown on each live product page. A piece can be purchased only when that page presents an active variant and an available checkout action.
Where can I find sizing information?
Find measurements on each product page. Use the Size guide to understand how we measure, or contact HEIR for sizing help.
Size guideWhere do you ship?
See Shipping & returns for the applicable destinations, delivery and return terms. Any information not yet published remains unconfirmed.
Shipping & returnsHow can I contact HEIR?
Visit Contact to reach HEIR through our official customer service channels.
ContactHow should I care for a HEIR piece?
Always follow the care label attached to the specific garment. Our care page provides conservative general guidance, not a substitute for that label.
Garment care